These general terms and conditions apply to online sales

All quoted flight times are approximate and may vary either way on the day of the flight due to volume of air traffic or other operational reasons.

Vouchers are valid for 6 Months from the date of purchase. If your flight is cancelled by us for any reason, the voucher will be valid for a further 6 months from the date of the cancelled flight.

As aviation requires good weather conditions, flights are subject to cancellation at short notice, customers MUST telephone to confirm that the weather is suitable before starting their journey to the airport and should bear in mind that the weather in England can change quite quickly, so that even when good weather is forecast the flight may still have to postponed or cancelled on the day if the weather deteriorates. Safety is our priority and our pilots will not fly in unsuitable weather. This decision is at the discretion of the Pilot. HH Helicopters Ltd will not accept any liability for loss or inconvenience when flights are cancelled for safety reasons.

Strict weight restrictions apply - please contact us before your flight if above 16 Stone.

We are unable to refund the cost of the flight voucher under any circumstances. The vouchers are however, transferable providing we are notified in writing at least 24 hours before the flight.

HH Helicopters Ltd shall not be liable for any expenses incurred from flight cancellations due to operational circumstances. 

It should be noted that any participants failing to take their confirmed flight render the voucher invalid, unless 24 hours written notice of cancellation has been given. In the event of the flight being cancelled by us, then your Flight Voucher remains valid, and will be rebooked for a mutually convenient date.

Whilst every precaution is taken for the safety of passengers neither the owner/operator of the aircraft nor HH Helicopters Ltd can be held liable for the loss, damage or injury which does not result from their negligence.

Participants wishing to take cameras and other photographic equipment on the flight do so entirely at their own risk and at the Captain’s discretion.

The company reserves the right to alter take-off locations at its discretion due to operational circumstances.